FAQs

Entry is only open to Australian and New Zealand residents who are aged 18 or over.

The chance to win the major prize of $50,000, plus 1 in 3 entrants win Merlin accessories: Merlin myQ Remote LED Light; Merlin Wireless Security Keypad; Merlin Four Button Car Visor Remote.

The entrant must complete the following steps during the Promotional Period: 

1. purchase a Merlin Garage Door Opener with an installation service;
2. during the Promotional Period, visit www.winwithmerlin.com, follow the prompts to the Promotion entry page; and fully complete and submit the online entry form with their personal details (first name, last name, email address, postal address and post code and mobile number), the details of their Qualifying Purchase as requested (including but not limited to product type (door or gate), model number, installation date dealership and (optional) dealership code) and upload a scanned copy or photo of the invoice for the Qualifying Purchase. 

Any Merlin Garage Door Opener product, with installation.

The entrant must retain proof of purchase. The proof of purchase required is an original invoice for the Qualifying Purchase.

Entrants must keep their proof of purchase specified in the How to Enter section for their entry as proof of purchase ("Proof of Purchase"). If an entrant fails to produce the Proof of Purchase for their entry, as and when requested by the Promoter, the Promoter has the right to invalidate the entrant's entry and the entrant's right to a prize. Purchase receipt(s) must clearly specify: (a) the store of purchase as an eligible store; (b) the required product/s or service/s to be purchased for entry; and (c) that the purchase was made during the Purchase and Installation Period (outlined above) and prior to entry. 

The Major Prize must be claimed by 22/08/25 at 11:59 am AEST. In the event of an unclaimed Major Prize, an unclaimed prize draw will take place on 22/08/25 at 12:00 pm AEST at Pilgrim Communications, Suite 51A/23 Norton St, Leichhardt NSW 2040, Australia. The winner of the unclaimed prize draw will be notified by using the contact details on file with the Promoter, includes in writing, within seven (7) days of the unclaimed prize draw and published on the promotional website by 29/08/25.

Minor Win Prize: You will receive an email notifying you if your entry was received. If your entry is successfully validated, another email will be sent to you confirming your entry into the draws. 

Major Prize Draw: The winners will be contacted by phone using the contact details on file with the Promoter. Following this, they will be contacted in writing, within seven (7) days of the draw. The Major Prize winner will be published on the promotional website by 28/07/25. 

Minor Win Prize: Your prize will be sent to the address given in the entry form 

Major Prize Draw: The winner will be sent an email with a link to provide their bank details. The prize will be transferred to the winner’s bank account. 

Non-winning entries in each Minor Draw will not be entered into any subsequent Minor Draw/s, but will be included in the Major Draw.

Multiple entries permitted subject to the following: 

1. maximum three (3) entries permitted per person throughout the Promotional Period; 
2. limit one (1) entry permitted per Qualifying Purchase; and
3. each entry must be submitted separately and in accordance with the entry instructions above. 

The entrant is eligible to win one (1) prize per Minor Draw (excludes SA residents).

By entering in this promotion, your details shall be used to automatically sign your product up for warranty. More information on Merlin's warranty can be found here:  https://www.gomerlin.com.au/warranty-registration/.

If you have a question about this promotion, please Contact Us and one of our friendly support team will endeavour to respond to your query within 2 business days.

If you have a general question or need further information about products, please contact [email protected].